Updates

Peak Health will be away October 24-28, 2024
and unavailable for portal messaging.
Dr. Peak will review your message after Oct 28.

Genova Labs
Genova is located in Asheville NC and now can accept specimens.


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Portal Communications usually receive a reply, within 2-3 business days.  
If there is an emergency, please call 911.

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COVID-19 Info:
Like most offices, we resumed in-person appointments. Hoping to keep the most vulnerable from catching Viral illnesses, we still ask that everyone not have any symptoms that are included in Covid/Flu Questionnaires that are commonly in use.

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You may request appointments with Dr. Peak via this portal.  Click on "Request an Appointment" in the menu on the Right-Hand side of this page.  Select your doctor, then your Appointment  type, then the date/time of appointment.  Be sure you have completed the needed forms already.  Your appointment request will be reviewed, and either approved with a confirmation email, or declined with explanation sent back to you.

Appointment requests must be submitted at least 3-4 business days in advance to assure adequate time to prepare for your visit.  Please be sure you have completed the required forms &/or questionnaires that are needed 3-4 business days in advance for each visit.  If you are unsure, just message Dr.Peak and ask which ones are needed.

If you wish to cancel or reschedule your appointment, please use the Appointments section in your Patient Portal.  The Cancellation and Refund policy is listed in your document called "Patient Guide", in the Documents section of your Portal.


Currently the calendar extends through the end of this quarter.
Available times will be updated for the upcoming quarter as soon as possible. 
Thank you for your understanding!
Please message Dr.Peak if the available appointment times don't work for you.
Often they can be adjusted, by special request.


Due to the increasing number of patients in our growing practice, we have now implemented the Portal Inquiry Policy within the Electronic Health Record starting Dec 15, 2019.


Please read this new Policy, which pertains to all patient inquiries and requests sent through the secure portal.

 

Due to the increasing number of electronic communications, and in order for you to receive a response in a timely manner, please limit your messages to: 

• Questions about a medication, supplement, or diagnostic test recommended by a clinician; 

• Requests to refill a medication prescription (Refill fees apply)

• Possible side effects of a treatment; 

• Responses to a question from a clinician; or, 

• Notes concerning scheduling, canceling, or changing an appointment. 

Your question should be brief, concise, and, ideally, answerable with a “yes” or “no.” 


Requests for adjustments/changes to supplement or medications must be done with an appointment, or via your Portal with charges, as both time for medical decision making and chart review and pharmacy communication is involved; as of 2020-03-24.

Requests for Rx refills outside of an appointment also incur charges for the same reasons.


If your questions or concerns are beyond the scope described above, and/or require more time and attention, you will be asked to schedule an appointment with your clinician, dedicated to that topic.  As mentioned in your Patient Guide form, the most recent updates are online at our website:  www.icfmed.com/     


An exhaustive list of charges cannot be provided in this information box.





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